911 Signal USA's Commitment to Privacy

Our customer’s privacy is incredibly important to us. To help protect your privacy, we have created this privacy policy to explain to our customers exactly what our online information practices are, and we also provide our customers with information about how data is collected and used. This information can also be found on our homepage.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, and payment information. However, you may visit and browse our site namelessly.

Our Use of Cookies

Like a majority of websites on the Internet, we receive and store certain types of information about customers who visit our website. This information gathering is done through “cookies.” Cookies are files that your web browser uses to place information on your computer’s hard drive. As a result, cookies allow us to track your experience and make shopping on our site more enjoyable.

Google, a third party vendor, uses cookies to serve ads on the Internet. Google’s use of DART cookies enable Google to serve ads to users based on their visit to your sites and other sites on the Internet. Users may opt out of DART cookies by visiting the Google ad and content network privacy policy. It is important to remember that rejecting the use of cookies may limit your ability to take advantage of some features offered on our site.

What do we use your information for?

Any of the data we collect from you may be used in one of the following ways:

  • Personalize your experience
  • Improve our website
  • Improve customer service
  • Process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer. The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, or to administer a contest, promotion, survey or other site feature. However, none of your personal information will be used for any reason but to handle business associated with 911 Signal USA. Some of our third-party business or advertising partners may place cookies on the site in order to track orders or revenue generated or to measure online advertising effectiveness. As mentioned above, visitors to our website can opt out of cookies.

How do we protect your information?

To protect your information, we have implemented a variety of security measures to maintain the safety of your personal information when you submit a request, place an order, or access your personal information.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, or PCI Scanning to actively protect our servers from hackers and other vulnerabilities. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) may be kept on file. Since we reserve the right to store credit card information on our own servers, we have taken appropriate measures to ensure that we are PCI DSS Compliant.

f you have any questions regarding this procedure, please feel free to contact customer service at customerservice@911signalusa.com

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your data when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

We may include or offer third party products or services on our website via links. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites, and encourage our customers to always review the policies of any site they visit.

California Online Privacy Protection Act Compliance

We value your privacy and have taken necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. In fact, our website, products and services are all directed to adults.

CAN-SPAM Compliance

By never sending out misleading information, we are compliant with the CAN-SPAM Act of 2003.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 10-14-2013

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

By Mail: 2581 Jupiter Park Drive Suite F-15
Jupiter, Florida 33458 USA
By Email: customerservice@911signalusa.com
By Phone: 1-800-765-6921

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:

  • Federal Trade Commission
  • California Online Privacy Protection Act
  • Children’s Online Privacy Protection Act
  • Privacy Alliance
  • Controlling the Assault of Non-Solicited Pornography and Marketing Act

If at any time you have a cause that needs to be disputed please fill out the Trust Guard Dispute Resolution form.

911 Signal USA regularly sends email offers to particular customers. If you would rather not receive these offers, feel free to contact us by email. Furthermore, customers can always choose to be removed from our mailing list. For customers that would like to correct their personal information, please contact us at customerservice@911SignalUSA.com, or send us a letter at the address above. We will process your information as soon as it is received, but keep in mind that you could receive correspondence from us in the meantime. We apologize in advance for any inconvenience this may cause.