911 Signal USA's Returns and Exchanges
At 911 Signal USA, we do not offer returns on our emergency vehicle lights or equipment. However, we stand by our industry leading warranty, and will accept exchanges for the wrong color of emergency vehicle lights. However, a return merchandise authorization number (RMA#) must be received from customer service before an exchange can be facilitated. An RMA # can be received by calling our customer service department at 1-800-765-6921 or emailing them at firstname.lastname@example.org.
911 Signal USA Cancellation Requirements
If you choose to cancel an order, you must call our customer service department at 1-800-765-6921 during business hours, 9 to 5 EST, Monday-Friday. Order cancellations will not be accepted in any other manner. Orders that have already been shipped will incur shipping charges.
911 Signal USA Price Adjustments
We strive to provide our customers with the very best prices on emergency vehicle lights and equipment. For this reason, if one of our products goes on sale, on our website, within seven days of your purchase, we will grant you the price difference in store credit. To qualify for this price adjustment, customers must contact our customer service department within seven days.